Client Success Letters

Krohn & Moss, Ltd.
Phoenix, AZ 85003

Re:  Settlement of Breach of Warranty Claim

To whom it may concern,

This letter is to outline my experience and commend the efforts of your organization in regards to my settlement claim with General Motors. I have been very satisfied with your efforts in representing me during the process. I have been impressed with you fortitude, guidance and speed of the process. I will gladly recommend your organization to anyone I hear in need of your services.

Thank you in advance for your support and services. I look forward to closing out this manner expeditiously.

Sincerely

Krohn & Moss
Arizona Office

Dear Sirs:

I want to let you know that your firm did a great job on representing me on my breach of contract against Suzuki America. I have recommended several people to your service, and will do so in the future. I’m very grateful for your service and very excited about the settlement of the case.

Marshall Meyers was very kind and understanding, easy to talk to and very patient with me also, when I was not understanding something he would explain it, even when I was acting dumb about something. He was easy to reach and I knew I could count on him to call back in a timely manner.

I want to thank your firm for everything you have done.

You were just GREAT!

Sincerely,

Shirley C.

Mr. Marshall Meyers, Attorney at Law
Krohn & Moss, Ltd.
Phoenix, AZ

RE: Settlement of Breach of Warranty Claim against Ford Motors

Dear Sir:
My Wife and I want to sincerely thank you and your professional staff for your assistance with our claim against Ford motors. We are very pleased that you managed to get a very favorable settlement for the Lemon Lincoln that we purchased from Sanderson Lincoln Mercury.

It is refreshing to deal with a law form that is efficient, professional and available when the clients have questions. We will not hesitate to call on you and your firm again if we should legal assistance. In fact we recently recommended you to friends, the Goldsteins, who are having problems with a new Jaguar. If they cannot ultimately get satisfaction from the dealer, they may contact you.

We wish you and your team future success.

Sincerely,

Bob F.

Mr. Marshall Meyers
Krohn &  Moss, Ltd.

RE:  Rebecca H. vs. Ford Motor Company

Dear Mr. Meyers:

Just a quick note to say “thank-you” for all your efforts in pursuing our case. And especially following up with us when we decided not to take any action. With your encouragement, we did go ahead with it and the end result is quite gratifying.

I guess with a little persistence, things do work out in one’s favor occasionally!

Thank you again.

Sincerely,

To Whom It May Concern:

My experience with Krohn & Moss, Ltd. has been smooth as glass. Mr. Marshall Meyers performed exactly as advertised. I was handled with courtesy and professionalism at all times. I was both pleased and surprised at the speed at which my case was successfully executed and settled.

I would heartily recommend the firm for anyone who wants to be confidently handled by a knowledgeable firm in any matter.

Sincerely.

Mr. Marshall Meyers
Attorney at Law
Krohn & Moss, Ltd.

Dear Marshall:

I would like to take this opportunity to thank you and your colleagues for a job well done in securing a replacement 2002 Kia Optima in exchange for my 2001 lemon. Not only did you folks handle my case most effectively, you dealt with the matter in a timeframe that was quite impressive. To be truthful, I did not anticipate a resolution in less than 1 year’s time.

The frustration that I was beginning to experience relative to the quandary of what to do when my new 2001 Kia started acting up were becoming almost overwhelming. The dealership and the Kia Regional office were promising much, but doing nothing. Once you accepted my case (cost-free), the pressure began to subside. It is now gone.

My family & I recently returned from an extended trip to Minnesota utilizing the new 2002 Kia. It performed very well. None of the malfunctions that existed with 2001 were experienced. I definitely had peace-of-mind while driving the new car.

In closing, I’d like to state that I would highly recommend your firm as a consumer issue advocate and would not hesitate to call upon you should I require legal assistance in the future. Krohn & Moss Ltd. is to be commended for being so customer conscious and having the good sense to employ you as a colleague. Thanks again for helping alleviate the consumer stress I was experiencing.

Sincerely,

Marshall Meyers
Krohn & Moss, Ltd.
Phoenix, AZ

Mr. Meyers:

Thank you for the excellent services your company provides to people needing legal help. After 2 years if suffering with periodic car trouble, your company was able to resolve all of my troubles within 60 days. I have received a compensation check, 2 additional years of factory warranty, and my local dealership provided me with a new motor.

Forever grateful,

Miriam N.

Krohn & Moss, Ltd.

To Whom It Concern:

I would like to take the time to say thank you to Krohn & Moss, especially Marshall Meyers. Marshall was very thorough, and extremely knowledgeable. His confidence was very welcome especially when I had become frustrated with the manufacturer.

Marshall also kept me updated and informed throughout the whole process. I could not have asked for a better experience.

Sincerely,

Josh R.

Krohn & Moss, Ltd.
Arizona Office
ATTN: Marshall Meyers

Dear Mr. Meyers:

I just wanted to write a note of thank to tell you how grateful I am for handling my case so efficiently. It was good to know that all the trouble I had gone through with my car did not go unnoticed. It was so frustrating to continually deal with the manufacturer; yet, time after time, they gave me nothing but excuses. I’m glad you were working on my behalf and reassuring me that you were going to handle everything. Thank you also for being willing to answer any questions I had at ny time.

It was a pleasure working with you and I will recommend you to other potential clients. Have a Merry Christmas and a Happy New Year!

Sincerely,

Beth R.

Marshall Meyers, Attorney at law
Krohn & Moss, Ltd.

RE: Breach of Warranty  

The process to address the warranty issues with General Motors was easy and started with an internet search of the Lemon Law. You returned my email within hours and the subsequent settlement process was quick. I appreciate your guidance regarding a fair settlement offer and my claim was settled to my satisfaction. I will not hesitate to recommend your firm to anyone facing a breach of warranty issue.

Sincerely,

Marie T.